Tierra Santa Healing House - Miami Beach, Florida

Nady

It’s a beautiful and relaxing place. They have a huge hammam, dry sauna, steam room and heated lounge area. Also the ice cold room, which I wish was cooler, because for an experienced sauna goer the temperature is mot low enough to cool off (cold water in the shower is not enough, if you know what I mean). I like the amenities, the teas and snacks are always nice and freshthey provide water as well and a nice salty soap to use in shower. I haven’t try any of the massages or treatments yet though.

Chris Lee PMHNP-BC

Tierra Santa Healing House is a small charming spa at the Faena with an interesting selection of treatments including energy cleansing. Your eyes are covered for the cleansing and you can’t see exactly what your therapist is doing for an hour, but hopefully my energy is cleaner now lol! Also had a massage and facial. The massage was excellent, the facial was all serums and masks—no extractions or exfoliation—which I would have preferred. I did not spend much time in the wet spa area or hammam, but they were beautiful. The spa also sells souvenirs, sundries, skin care products, and essential oils. The staff throughout was polite and professional. Overall a nice escape for a relaxing day off.

Sara H

My favorite spa in Miami. I’ve been coming here for the last 6 or so years each time I visit miami and am more pleased each time I visit. Flo for facials, Shane and Armando for massages, and Gloria the spa attendant make this spa exceptional. Without them, it wouldn’t stand out the way it does to me. I would like to emphasize how kind and welcoming Gloria makes each experience at this spa exceptional for me. She is so loving, kind, and helpful in getting you situated at the spa. If you need anything, she’s got you covered. I will never forget how kind and helpful she was!

I can’t wait to be back this winter.

Leslie ZP

The facility was beautiful and felt super zen from the tea to the palo Santo soap to cleanse, the hamman, the sauna all that we enjoyed (except the part when the lady that showed me to the lockers liked my nails and said "oh but to have those nails you must do nothing .... when I help my husband pick weeds et all for a living, that was rude and tactless) the massages we got I would classify as "chaotic" they would massage your back then your foot and back to your arm and to the leg etc there wasn't any harmony.

K. Farrell

Tierra Santa

I was looking in Miami for the best spa experience. I was looking for a day of pampering. As such, I wanted additional benefits and not just a massage. This spa ended up topping my comparison list.

Scheduling an appointment was slightly problematic. I spent entirely too much time on their site attempting to make a reservation for two. The site was not working. I ended up calling the spa to schedule over the phone. However, there was no answer so I had to leave a message requesting a return call. A staff did call me back late the next day. I was able to schedule over the phone. I was advised to complete the forms prior to arrival date- which I did do

The spa is located inside of the Faena Hotel. The hotel is on the corner and is easy to find. The spa will validate valet parking for $35. We parked about a block away for much less. However, parking price value would be based on how long you plan on being at the spa. It may be more cost effective to pay the $35.

When we arrived a hotel staff assisted us by escorting us to the elevator to the spa level. There was a lady at the front desk when we arrived. It did take her a few moments to acknowledge us, and when she did she asked us to give her a few minutes. Another staff approached and asked if we had been assisted. The staff sitting at the front desk did ask her to help us. We advised we had appointments. She checked us in and walked us over to the waiting area.

The waiting area is very bright and doubles as a store. We were served tea and allowed to relax and take pictures. This area also had access to the outside patio also available for lounging durring your spa day.

Following the waiting area the staff walked us to the women's fitting room. She gave us a quick tutorial on how to utilize the lockers. We changed into our swimsuits to get ready to enjoy the wet area.

The wet area is on the opposite side of the spa. You have to walk through the waiting area and the front desk. When you walk in you are greeted by a table full of fresh soap. You are encouraged to grab a piece to try. The following are available in the wet area: a waterfall shower, steam room, a haman, a sauna, and a cold room. NOTE: this area is co-Ed. Based on my observation it's best to schedule an early service so that you can enjoy the benefits with a limited crowd. You also access the area for your spa services directly from the wet area. There is a lounge area where you can enjoy tea, infused water and snacks such as dried fruit, fresh strawberries, and chocolate covered almonds to name a few.

I opted to take a quick shower prior to my 60 minute massage. My skin was feeling dry from the over load on water, and heat. We arrived to the lounge about 5-10 minutes prior to our scheduled spa time.

Shane came into the lounge and advised he would be my massage therapist. When we walked into my private room he advised I could have a seat on a purple chair. He went over the paper work I competed on line. He repeated to me what I indicated as it relates to areas to focus on, areas to avoid and pressure I desired. After confirming everything he asked me what oil I would be interested in for aroma therapy. I opted for lavender after smelling all of them.

Shane gave me some privacy to undress to my comfort level and advised I should start out laying face down. When Shane came back into the room he got to work immediately. This massage was PERFECT! Shane ensured the pressure was what I desired, and he focused on all the places I need to be worked on. He did some moves I have never felt before and I was so impressed. I was so disappointed when the 60 minutes were up.

This experience exceeded my expectations!

Leanne Bonvoy

I chose Tierra Santa because I really wanted to book a spa that had extra features, like the wet spa. I was nervous by some of the low reviews but thankfully, my husband and I had a great visit. The hotel it's located in is incredibly beautiful, which adds to the experience.

The desk staff were very nice and welcoming and the wet spa was very relaxing to do before our massages. I like that it's co-ed so my husband and I could enjoy it together. The Hammam and sauna are just gorgeous. All the facilities were kept very clean and all the staff running it were friendly.

Shane was my masseuse - he gave a really great deep massage - probably the best I've ever had (though a few moves felt a bit too handsy and I got a little uncomfortable). My husband liked his massage. Overall, we had a nice experience and I would recommend this spa if you're looking for something a little extra, like the wet spa, to go along with your treatment.

Tatiana Rodionova

I stayed at Faena hotel 5 nights! Was amazing experience but the SPA I don’t recommend! The first day we booked a massage for 1 hour + scrub 1 hour at 4 pm. When we arrived at 3.45 pm they asked to pay before the treatment. We paid $500 plus 20% tip. The service didn’t start till 4.35 pm. Around 4.45 pm they wanted to start our treatment but we couldn’t wait and they rescheduled for the next day. Next day we arrived at 3.45 pm. They started on time … my massage was 50 min not 1 hour. Omg my husband booked scrub for 1 hour. It was the bad experience ever ! 20 min scrub on the cold Malabar stone, after 20 min lady left and without any explanation did not even finish the service! I don’t recommend this SPA at all!!

jon

PACKED!!!! NO HOT WATER TO SHOWER Members have definitely over run the spa. Went for a massage with Jessica which was amazing (the only thing good)however the facilities were run down and over used. No cups for water - no robes NO HOT WATER TO SHOWER… way to many people for it to be relaxing. I told the staff 3 different times about the no hot water before and after my massage - they could care less. This was my 3rd time going and will be my last unfortunately. This is no longer 5 stars unfortunately and staff could care less.